Empire Industries
Support@EmpireIndustriesUSA.com
Customer Service:
Customer service hours are Monday through Friday 5:00am - 5:00pm (PST). Our customer service representatives are ready to answer your questions at Support@EmpireIndustriesUSA.com
Online Help Desk:
Our preferred method of support, customers may submit support requests, sales inquiries, bid requests, repair request and returns and exchanges via our online help desk. Our helpdesk is monitored daily.
Customer Service
General support for customers that need help with their order or have questions about other non-sales related issues.
Sales
If you have pre-sales questions or would like to inquire about specific pricing, bulk purchases or you would like pricing on equipment not currently listed.
Bid Request
Please List the equipment you would like to sell in the Message Box. We will provide a bid.
Repair Request
If you are interested in our repair services please provide as much detailed information as possible and we will provide you with more information.
Return and Exchanges
Request a return authorization or check the status of a return or exchange. Returns are valid for unopened products only if returned within 30 days of receipt.
Suggestion Box
Please make any suggestions you have for our site, our products or our service. We greatly appreciate it!!
